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- Why to book
- The hotel and neighbourhood
- The rooms and suites
- The restaurants and bars
- The spa and pool
- The essentials
Why to book
For a glossy, urban Four Seasons with sky-high views over the UNESCO-listed Grand Canal and Wulin Square, plus a Michelin-starred Ningbo restaurant, celestial-inspired rooftop bar and a spectacular 18th-floor panoramic pool. Rooms are framed in floor-to-ceiling glass with West Lake or canal vistas, while suite guests unlock Executive Club privileges.
The hotel and neighbourhood
The Four Seasons occupies the top layers of Hangzhou Centre, a vertical metropolis where shopping mall and hotel stack neatly above the city’s busiest plaza. The Wulin Square metro interchange is just steps away, with trains zipping to Hangzhou East Railway Station, while West Lake’s pagodas and willow-draped paths sit a short hop south. At street level, the Grand Canal glides past — the same waterway that connected China’s north to its southern tea markets for centuries. Inside the complex, you can graze, browse and people-watch without crossing a road, while outside, you’re a few stops from museums and galleries.
The background
Opened in September 2024 as Four Seasons’ second Hangzhou outpost (its lakeside sister remains a classic), Hangzhou Centre is the brand’s city answer, with 214 rooms and suites designed by Avalon Collective, threaded with a rotating collection of contemporary Chinese pieces and plenty of city-view drama. Floors 19 to 29 house the rooms and suites, while public spaces include an outdoor Sky Garden on level 10 and ballrooms downstairs. It’s all calibrated for business-leisure hybrids who want old Hangzhou heritage in their sightlines while keeping an upscale mall’s worth of conveniences downstairs.
The rooms and suites
Unabashedly urban yet soothing, wrapped in pale woods, soft carpets and 270-degree glass corners in premium categories. Entry rooms face the city or take in slices of West Lake, while canal-view options frame slow-moving barges and stone bridges. Executive rooms and the higher-tier suites step up to wraparound panoramas — the Panoramic Executive Suite is the cinematic choice, with living room sightlines that sweep from skyline to both UNESCO icons: West Lake and the Grand Canal. Suite bookings come with breakfast, Executive Lounge access, a once-per-stay minibar restock (non-alcoholic), two laundry pieces nightly, and a 30-minute spa treatment for two.
The restaurants and bars
Song, the hotel’s Michelin-starred headliner, presents dishes drawing from Ningbo’s ocean-leaning pantry like marinated raw crab and crispy pigeon leg with fiery Sichuan pepper alongside regional specialities on a tight, well-executed menu. On the lobby level, all-day dining room Charm starts the day with a globe-trotting breakfast spread before leaning into a Western comfort foods at lunchtime — then in the evening, the burners flicker on and the air fogs with steam as diners lean over bubbling hotpots of jujube chicken and lip-tingling mala.
Up on the 30th floor a Stars bar, celestial-inspired cocktails arrive with a touch of theatre, while the hotel’s in-house patisserie – The Lounge – riffs on local flavours with Longjing-inspired afternoon teas and pastries. On balmy days, the floor-to-ceiling doors slide open onto a pocket garden, where guests linger over tea and pastry crumbs.
The spa and pool
The 18th-floor indoor pool is a quiet stunner, with views stretching out over the city. Just next door, the spa blends tech-forward facials with bodywork steeped in Chinese therapy: bamboo-tool massages, rose-scented rituals, and Scientifics of Wellness programs that bring together Western and TCM-style approaches.
The essentials
- Phone number: •+86 571 8681 8888
- Website: fourseasons.com/hangzhoucentre
- Address: 493 Zhongshan North Road, Xia Cheng Qu, Hangzhou, Zhejiang, China, 310005
